State Farm® Insurance Agent Brad Herrera
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Thomas
October 7, 2026
"Relocating from Washington to Texas came with endless logistics, but Sophia and Elijah made the entire insurance transition an absolute breeze.
Sophia helped us from day one when we were bouncing between a hotel and corporate housing, driving Avis rentals while trying to get our bearings. She set us up with a non-owner auto policy and could not have been more responsive, thorough, and genuinely pleasant to work with. She took all the stress out of that chaotic initial period. As soon as we found a home to lease, we went straight back to Sophia for our renter's insurance. Once again, she delivered with thoughtful coverage guidance and fair pricing. She is remarkably sharp and attentive.
When we recently purchased a new vehicle, Elijah stepped in to help set up our auto policy along with a personal umbrella policy. I was thoroughly impressed by his poise, clarity, and depth of knowledge. Elijah is exceptionally personable and carries a professional maturity well beyond his years. He handled every nuance smoothly and made the setup completely effortless.
While I have never met Brad personally, his selection of staff speaks volumes about how he operates. He clearly knows how to spot exceptional talent, and both Sophia and Elijah deserve immense credit for the level of service they provide. If you are looking for an insurance team in Austin that is responsive, sharp, and genuinely invested in their clients, I can personally vouch for both Sophia and Elijah."
"Thank you so much for taking the time to write such a thoughtful review, and welcome to Texas! Moving across states from Washington is no small task, so hearing that Sophia and Elijah made your insurance setup smooth and stress-free means a lot to us.
Sophia was happy to help get things squared away during that initial transition period with your rental and renter's insurance, and Elijah loved helping you secure coverage for your auto insurance and personal liability umbrella policy.
We work hard to build a team here in Austin that truly puts clients first, and your kind words about Sophia and Elijah’s dedication mean everything to our agency. We're grateful to have you with us—please let us know whenever you need anything down the road!
"
Sakkarapani Balagopal
October 1, 2026
"Sophia helped me with auto/home insurance. She throughly compared my old insurance with state farm ; and explained the details. Also, very prompt in reply back. Great working with her."
"Thank you for the wonderful review! We’re so glad Sophia could help with your auto insurance and home insurance and take the time to thoroughly compare your previous coverage with State Farm. Clear explanations, prompt communication, and personalized service are important to our team. We appreciate you trusting our State Farm agency with your insurance needs and look forward to continuing to serve you!"
Arnulfo Perez
September 18, 2026
"Great experience. Elijah handled everything very well!"
"Thank you for the great review! We’re happy to hear Elijah took great care of you and made your insurance experience a smooth one. Providing knowledgeable, friendly, and dependable service is always our goal. We appreciate you choosing our State Farm agency and look forward to being here whenever you need us!"
Andres Taquechel
September 16, 2026
"Super helpful and was able to get me a way cheaper rate on my car, moped and renters insurance. They were able to be Progressive!"
"Thank you for the fantastic review! We’re so glad Elijah could help you find a more affordable rate on your auto Insurance, moped insurance, and renters insurance compared to your previous coverage. Providing great value, personalized insurance options, and excellent customer service is what we strive for. We appreciate you choosing our State Farm agency and trusting us with your insurance needs!"
On Fire For Truth
September 14, 2026
"Amazing agents! They answer the phone quickly and I am very happy with their service."
"Thank you for the amazing review! We’re so glad to hear that you’ve had a great experience with our team. Providing fast, friendly, and reliable customer service is a top priority at our State Farm agency. We truly appreciate your trust in us and look forward to continuing to help with all your insurance needs!"
Tracey Millfelt
August 28, 2026
"Elijah was so amazing...very friendly and helpful"
"Thank you so much for the wonderful review! We’re thrilled to hear that Elijah provided such friendly and helpful service. Our team takes pride in making insurance simple, answering questions, and helping our customers find coverage that fits their needs. We truly appreciate you choosing our State Farm agency and trusting us with your insurance needs. We look forward to serving you in the future!"
Abraham Gonzalez
August 27, 2026
"The service here is really great. They get back to you in a timely manner and always make sure I’m up to date on my policies."
"Thank you for the great review! We’re so glad to hear that you’ve had a positive experience with our insurance team. Providing timely responses, clear communication, and keeping our customers informed about their insurance policies are all very important to us. We truly appreciate your trust in our State Farm agency and look forward to continuing to help with your insurance needs!"
Carter St. Geme
July 29, 2026
"Elijah was a great help in figuring out my auto insurance. He was able to walk me through the process, and very willing to do so"
"Hi there—thank you for the kind review! We’re so glad Elijah was able to help you understand your auto insurance options and walk you through the process. We truly appreciate your business at Brad Herrera State Farm"
Sara
July 29, 2026
"Great customer service and easy experience changing over my insurance"
"Thank you for the great review! We’re glad you had a smooth experience switching your insurance and appreciated our customer service. We value your business at Brad Herrera State Farm."
Gihan Cardona
July 15, 2026
"Thank you Sophie for all of your help! Extremely professional and kind with me over the phone. I had made an error with my apartment number and she sent over the changes and new documentation with no issues! Thank you for taking the extra time out of your day to make the process smooth on my end.
The staff is very informative and I would highly recommend if you are anywhere in Texas doing business with them!"
"Thank you so much for your review! We’re glad Sophia was able to help you with your renters insurance and handle the apartment number correction quickly and professionally. She was kind, informative, and made sure you received the updated documentation. We really appreciate you taking the time to share your experience, and we’re grateful you’d recommend Brad Herrera-State Farm for anyone doing business in Texas."
swati oberoi
July 13, 2026
"Elijah was super helpful in getting auto insurance for the whole family including our sons. He was great at following up and seeing it through."
"Thank you for the wonderful review! We’re glad Elijah was super helpful with your family’s auto insurance—especially for including your sons. We’re also happy to hear he followed up and saw the process through to the finish. We truly appreciate your trust in Brad Herrera State Farm."
D.J. Schreffler
July 11, 2026
"Haven't had to contact them often, fortunately, but whenever I have, service is fast and friendly."
"Thank you for the great review! We’re happy you’ve experienced fast, friendly service whenever you reach out for your insurance needs. Your trust means a lot to the Brad Herrera-State Farm team. Thanks again!"
Hec Solis
July 9, 2026
"Brad and his team are exceptional! I worked with Elijah who was so knowledgeable and great in communicating everything and was so responsive during the quote process. I’m very happy with the experience! Highly recommend giving Brad and his team a call when shopping for home/auto insurance!"
"Thank you for the fantastic review! We’re thrilled to hear that our team was exceptional and that Elijah provided knowledgeable guidance throughout the quote process. We’re glad you felt informed with clear communication and appreciated our quick responsiveness. Thank you for recommending Brad Herrera-State Farm for home and auto insurance—we truly appreciate your trust!"
Cheryl Toepfer
July 6, 2026
"My agent and his office staff are delightful: they make every transaction easy."
"Thank you for the wonderful review! We’re so glad you found our team to be delightful—and that they made every transaction easy. We truly appreciate your trust and look forward to helping you anytime you need support."
Eric Blasius
June 29, 2026
"Best State Farm agent in TX! Brad & his team, especially Elijah, are well-versed on insurance. I am moving from out of state and Elijah walked me through everything, step-by-step. A total white glove service."
"Thank you for the amazing review! We’re honored you chose Brad Herrera-State Farm to handle your insurance in Texas. Elijah truly enjoys helping customers—especially during out-of-state moves—by walking you through every step clearly and thoroughly. We’re so glad you experienced our “white-glove” service, and we’re here for you anytime you need help with insurance. Thank you again for trusting us!"
Justin Katz
June 8, 2026
"Great communication and amazing customer service!"
"Thank you so much for your kind review! We’re thrilled to hear that you received great communication and amazing customer service from our team at Brad Herrera-State Farm. Your trust means a lot to us—please don’t hesitate to reach out if we can help with anything in the future."
Adrian Pena
May 27, 2026
"Elijah was a great and helpful agent, very informative and helped me go on my way to saving for car insurance! What a great guy and represents the company so well. 👍"
"Thank you for the wonderful review! We’re so glad Elijah was able to help you with clear information and guide you toward savings on your car insurance. Your kind words mean a lot, and we’re proud Elijah represents our company so well. We appreciate your business!"
Ethan Vela (E2daZ2daV)
May 18, 2026
"This guy is awesome, very respectful and extremely informative- will recommend State Farm and this Agent to anyone I know!"
"Thank you for your wonderful review! We’re thrilled to hear you found Elijah in our local State Farm agent office respectful, extremely informative, and helpful. Our team is dedicated to guiding you with clear, trustworthy auto insurance information—so you can make the best decisions for you. We truly appreciate your recommendation and look forward to serving you and anyone you refer to us!"
Lauren Phillips
May 6, 2026
"Sophia was great! Very personable and conversational when discussing life insurance and plan options and updates. I appreciated her candid nature and guidance on what is best for my current lifestyle. Brad Herrera State Farm does business right! I trust the agents to handle my life insurance and auto insurance for the whole family. Highly recommend if you’re looking to switch carriers and have a personalized approach."
"Thanks so much for the wonderful review my friend! 😊 We really appreciate your kind words about Sophia—she’ll be excited to hear how personable and helpful she was.
It means a lot that you felt comfortable with her candid guidance and that we were able to recommend options that fit your current lifestyle. At Brad Herrera State Farm, we’re committed to doing things the right way and being there for your family with both life and auto coverage.
Thank you for recommending us, and we’re grateful to have you and your family at our office!"
Sharon Menzel
April 30, 2026
"I've had a commercial policy with this office for 20+ years. I've been working with Lori for many of those, and have had excellent experiences. She's always knowledgeable about policies and has helped me numerous times with questions I had as well as a claim several years ago. I always know I can rely on her and she always does everything in a timely manner. I appreciate her so much!"
"Thank you so much for the 5-star review! We truly appreciate your 20+ years of trust with Brad Herrera State Farm Insurance—and we’re grateful you’ve had such a positive experience working with Lori.
Lori is committed to providing knowledgeable guidance on commercial insurance coverage, answering policy questions promptly, and supporting clients through claims when needed. It means a lot to hear you can always rely on her for timely service and helpful recommendations.
Thanks again for your kind words—we’re here whenever you need us."
Barbara Estrada
April 29, 2026
"Elijah was amazing! I will definitely recommend him to friends."
"Thank you so much for the 5-star review! We truly appreciate your trust in Brad Herrera State Farm, your local insurance agency in Austin, Texas. We’re glad we could help with your insurance coverage and provide a smooth experience from start to finish. If you ever need anything—questions, policy updates, or new insurance quotes—we’re here for you."
Matt Childrey
April 27, 2026
"I’ve worked with Sophia and Lori throughout my two years of coverage with Brad. I’ve never had any issues. They were extremely helpful onboarding, helping me pick the right level of coverage for my needs, and making sure I had all the information about the policies. I’ve also used the roadside assistance feature, which was extremely helpful for a weekday morning blowout my Honda had this Spring. I would recommend Brad’s office to anyone in need of insurance around ATX."
"Thank you so much for your thoughtful review! We’re truly glad Sophia and Lori were able to help you throughout your two years with Brad Herrera-State Farm. It means a lot to hear that the onboarding and coverage guidance were smooth and that you felt informed about your policy. We’re also happy roadside assistance came through when you needed it after that Honda blowout—those weekday surprises are the worst.
We appreciate your recommendation to anyone looking for insurance around Austin, TX and we’re here for you anytime you need us."
Robin
March 4, 2026
"Great service from Kira, she was really attentive and responsive!"
"We appreciate your 5 star review! We strive to provide the best insurance experience. We look forward to managing your auto insurance and any future insurance needs. Talk soon!"
Ray D
February 18, 2026
"Elijah was very helpful. Explained everything and worked quick"
"Thank you for the amazing review, Ray! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Joel John
February 16, 2026
"Elijah was the best agent in helping me find insurance! He explained everything in detail for me and I would recommend him to all my friends and family!"
"Hi Joel, Thank you for taking the time to share your experience. We love that you had such a great experience! Thanks for sharing your insurance experience. We look forward to keeping up the great work! Thanks again and we look forward to working with you again soon."